Shrapnel

Late Night Links – Sunday April 21th, 2015

Blog

Hanlon’s Razor

In yesterdayā€™s link roundup post I linked to an article about communication strategies within a geographically disparate team that made mention of Hanlonā€™s Razor.

Iā€™ve known my bossā€™ bossā€™ boss to express this in different words:

ā€œNobody gets out of bed and comes into work in the morning just to screw you over.ā€

Itā€™s good to know that thereā€™s a name for this concept I can reference, and also an alternative wording I can use to make it appropriate for all audiences:

ā€œNever attribute to malice that which is adequately explained by ignorance.ā€

Wikipedia also teaches me that Sir Bernard Ingham coined an even more succinct version:

ā€œCock-Up Before Conspiracy.ā€

Hanlon’s Razor

Blog

Link Roundup – Thursday April 9th, 2015

I read a lot.

I have a reading list of blogs and other websites in Feedly that I read throughout the day, every day.It includes everything from traditional news through to cartoons.

Often I find something that I want to share on this blog. I
quite often share links here to other articles, but I always try do it in the
context of providing my own commentary and thoughts on the content. What Iā€™m
getting at is that sharing links on here is not a quick, one-click process,
because I donā€™t want this blog to be merely a long list of links to other
peopleā€™s content. Iā€™m much too egotistical for that.

Anyway, the result of all this is that over time I build up
a handful of flagged articles that Iā€™ve been intending to share but never got
around to doing so.

This is the first of what may become a semi-regular feature,
where I spew those forth with (in the interests of time) only a sentence or two of comment instead of the full-blown article I was originally planning. Enjoy!

  • Three Communication
    Strategies for Building Strong Relationships from Far Away

    Working in a ROWE is great, but is not without its
    challenges. Communication is by no means impossible, but can certainly suffer
    when the face-to-face aspect it lost: particularly with a team thatā€™s become
    subconsciously reliant on bumping into people in the hallways. This article
    lays out some strategies for addressing that.
    Ā 
  • Why
    Resource Management is Better from a Dedicated PM

    Another post from the excellent Brad
    Egeland
    , this one talks about why a dedicated project manager is better
    than using somebody with another role (like a lead designer) to occasionally
    manage projects as the need arises.
    Ā 
  • Fluency
    with Excel and Word are Key to Getting a Higher-Paying Job

    I wanted to link to this article because it surprised me. Higher-paying
    compared to what? Isnā€™t fluency with office applications a prerequisite for getting any
    job? Maybe ā€œfluencyā€ is the key word here, and a basic understanding is a prerequisite
    and those with more advanced skills will find more opportunities to progress up
    the corporate ladder, but the article doesnā€™t really say that. This is the
    knowledge economy here, people! We donā€™t make things anymore, unless of course
    you count spreadsheets. Get on board!
    Ā 
  • How to Put an End
    to Workload Paralysis

    I absolutely suffer with this. As the author notes about herself, ā€œthere seems
    to be a tipping point for me when I go from being really busy to so-busy-Iā€™m-paralyzed-and-canā€™t-do-anything.ā€
    The four steps to fighting this paralysis are not rocket science, but of course
    nor should they be, and itā€™s well worth a read if, like me, youā€™re an
    occasional sufferer. At least you now know youā€™re not the only one.
Blog

Meeting Pre-Work (and Why Iā€™m Bad at It)

Last week I linked to and wrote about an article
that gave some tips on running effective meetings.

In addition to posting it here I also posted it, in advance,
to my workplaceā€™s internal social media platform to share it with my team and
get their thoughts on meeting best practices.

My boss Matt
commented that one of his tips was to highlight any meeting pre-work that may
exist: information that participants need to bring with them to the meeting, or
documents they should review in advance, for example. Matt suggested that it
may sometimes even be worthwhile to go so far as to include these expectations
in big bold text within the invite so they jump out.

image

This was an interesting topic to me, because I am certainly
an occasional offender in this regard.

Basically, if you send me an email that includes a call to
action
then I will notice it and deal with it appropriately. I may not take
the requested action immediately, of course, but Iā€™ll flag the email for
follow-up when I know Iā€™ll have time to get it done, or maybe even schedule
some time in my calendar if the situation warrants it.

A calendar invite is different, though. No matter how hard
you try and how good your writing skills are, the instruction in the body of
the invite is not the primary call to action when I receive it: instead, thatā€™s
something thatā€™s defined for me by Outlook (or your client of choice) which is
demanding that I choose to accept, tentatively accept or decline the invite
itself. Once Iā€™ve done one of those things the invite is forever gone from my
inbox, and the meeting (along with whatever instruction you provided) is now on
my calendar.

Iā€™ll get to your email on whatever schedule my workload
allows for, but my calendar by its very nature is a schedule, and it tells me when I should get to something. The
next time Iā€™ll look at your meeting invite is probably going to be two minutes
before it starts, when Iā€™m looking for conference line details or checking
which room itā€™s in. By then of course itā€™s too late.

Recently Iā€™ve started employing a new trick to deal with
this kind of thing for meetings that I host. First I send an email to the group
explaining what needs to be done (pre-work), suggesting that we collectively
discuss to share our thoughts, and mentioning that I will set up some time to
achieve this. Then I immediately follow-up with a meeting invite, into which I
embed that first email.

I havenā€™t heard any comments, good or bad, but it seems to
be working.

What does everyone think, though? Am I spamming people and
over-contributing to their already burgeoning inboxes? Am I solving a problem
that people donā€™t actually have and unfairly assuming that everyone shares the
same lack of organizational skills that I possess?

Let me know in the comments below, or contact me!

Shrapnel

Late Night Links – Sunday April 5th, 2015

Look at that, itā€™s late night links time again. Happy Easter everyone! Letā€™s get on with this:

And weā€™re done for another week! Until next time then, internet peeps.

Blog

Scott Forsyth’s Blog – Windows Server 2008 R2 DNS Issues

I use a service at home to unlock region-locked web content, particularly internet video. As Iā€™ve mentioned previously, I run a Windows 2008 R2 server on our home network which is our domain controller, and (as a result) our DNS server too.

The service I use for unlocking content requires that you set the DNS server on the network to the values it specifies. Thatā€™s not viable for me because of course the client machines need to use the internal DNS server in order to be able to find the domain controller, but no problem – the windows server VM can act as the DNS server just fine, handle requests relating to the internal network domain itself, and forward everything else off using the forwarders I specify (which come right from my content unlocking service).

This worked great until a few weeks ago, and then it suddenly stopped working.

I donā€™t know why and Iā€™m not quite technical enough to fully grasp the details, but the problem was EDNS (whatever that is). The blog post Iā€™ve linked above talks about it more depth, but the bottom line for me is that once I turned EDNS off everything worked fine.

Scott Forsyth’s Blog – Windows Server 2008 R2 DNS Issues