This is an interesting read.

At Google I/O in 2009 Google introduced Google Wave, a re-imagining of email. I still maintain this was a much better tool for business communication than email is. The product was killed off only about a year later. Wave had some great technology, but Google failed to even try to sell it to the enterprise. Ultimately the problems Wave solved weren’t technical ones, they were business ones.

That all being said, is the way to solve the current problems with email overload really to replace it with a different tool? I don’t know the solution, but I certainly agree there’s a problem.

How email became the most reviled communication experience ever