Shrapnel Layovers Can Make Traveling Annoying, But Having to Wait 47-Years Between Flights Got the Attention of the Best Customer Service Rep You Could Have Asked For Posted on 6 September 2016 by jaywll in Shrapnel Layovers Can Make Traveling Annoying, But Having to Wait 47-Years Between Flights Got the Attention of the Best Customer Service Rep You Could Have Asked For